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Consciously in search of the leader in you
Wednesday, 02 December 2009 11:51

The Centre for Conscious Leadership (CCL), a South African consulting organization specializing in leadership learning and transformation, has a formula for helping businesses to enhance operations, increase productivity and improve profit margins. The service is based on direct, system-wide, people-focused intervention and learning.

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Responsibility and accountability should be factual
Tuesday, 01 December 2009 21:16

“Every time he opens his mouth he puts his foot in it” Quite a common expression of late?

I listen on a daily basis to some of the most outlandish statements being made by people who shall for the purpose of this article we will not refer to personally. “If the cap fits wear it”. In addition to hearing such outlandish statement we often read similar statements in the press, magazines and on web sites.

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Attributes of the true leader
Tuesday, 01 December 2009 21:12

What distinguishes a good leader from a mediocre one? That is the question.

Is it their leadership ability, their leadership style, their character, integrity, knowledge, ability to make profit, clarity of vision and so forth?

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The journey called leadership
Tuesday, 01 December 2009 21:02

By Chris Langefeld Director: Imsimbi Training

“A monumental question for leaders in any organization to consider is: How much greatness are we willing to grant people?”
Rosamund and Benjamin Zander

What leaders do and what they achieve seems to be a key focus in current literature on the topic of leadership.

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Leading differently in tough times
Tuesday, 01 December 2009 20:56

Dealing with tough economic times and managing through a recession, as we are currently experiencing, requires a drastic change of attitude.

It is not a time for a "heads in the sand" approach. It is not a time to carry on as we always have or to do things as we have always done them.

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Solving core business problems by listening to call centres
Tuesday, 01 December 2009 20:51

By Rick McCarthy and Alan Hockey

All too often companies continue to use their inbound customer service call centre as the ‘garbage processing’ function of the organisation.

Then when the noise about poor service gets too loud and the costs of handling all this garbage gets too high, the trend is to outsource the call centre to a cheaper operator, which is often an off-shore location in a developing country.

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Boss review website attracts top talent
Tuesday, 01 December 2009 20:37

Great bosses can showcase their management and leadership skills to attract top talent, and boost their careers, through a newly launched `boss review' website.

"People join companies, but they leave bosses. We believe people should join companies because of great bosses," says Gavin Symanowitz, founder of newly launched www.GetAGreatBoss.com.

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Good corporate governance is built on trust and honesty
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Corporate governance is built on fundamental principles identified as fairness, accountability, responsibility and transparency. These appear in and are common to the majority of international publications dealing with the responsibility of directors.

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Honest and ethical behaviour in the workplace
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Most definitions of workplace honesty speak about “refraining from lying”, “upholding high ethical standards” and “high levels of integrity”. What this means in practice is difficult to define. Every situation is different. A person who is completely honest about everything may not be an effective worker or a good team player.

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Ethical leadership
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Recently we have read about some high profile ethical failures and this causes me to ask – Do our leaders in industry and government understand the difference between right and wrong? The destruction of the lives of others due to unethical practices in the financial sector cannot be overlooked or treated casually.

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The application of Universal Codes of Conduct
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We read and hear a great deal about “codes of conduct” - “codes of Ethics” – “Codes of Good Practice” and so on. Do we understand what they are and what they mean? Codes of conduct can be defined as - “A set of rules outlining the responsibilities of or proper practices for an individual or organisation”. Other related topics include concepts related to codes of ethics which deal with professional and business conduct.

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