by Celia Ann Rooney

As a writer, teacher, attorney, and business owner, I can tell you that people will judge you by what you say and how you say it. When you are invited to present a speech at a professional convention or conference, you must take care to present yourself well in your speech. We can all improve our public speaking by learning a few simple techniques which can help prepare us to speak confidently in public. Surveys of Americans have shown that people are most afraid of public speaking; death ranks a mere number two. But you can rein in your fear and speak with confidence if you read on and do your homework.

This article shares with you the ten top ways that you can use today to improve your public speaking.

By Mark Kaigwa

Kenya is abuzz right now. The outlook for technology and innovation in Africa has never been brighter, and Kenya is positioning itself strategically in anticipation of a wave of groundbreaking web and mobile emerging market products and services. The resources being put into the Kenyan IT sector currently demonstrate how seriously the country is taking the challenge to become Africa’s Innovation hub.

View the article on the Memeburn.com website

Dr Johann Oostenbrink
Camino Consultancy (Specialists in People and Organisational Development)

Some of the happiest and most successful people face very stressful situations everyday.

Yes, life can be very demanding and stuff does happen, but that do not have to rob us from our health and joy.

By Dr Malcolm A Birkin from the Sandton Consulting Group (Pty) Ltd

In a downturn we need to look at expenditure to make very certain that we receive good value for what we spend.

This is especially important when we look at training costs, because good training is expensive and we have be very certain that we achieve a return that is well in excess of our costs.

By Delia Thompson

It is important to understand that customer service is not merely a set of skills. It is in fact an ATTITUDE. I do believe that as a country, corporate, government and private sector we have the necessary skills. But quite frankly we need to work on our attitudes.

It is important that we realize that if customers stop calling we will no longer have a job. They create our employment and should be valued with the same importance and respect paid to our boss.