How many presentations end with the immortal words “are there any questions?” Occasionally, this can trigger absolute silence! It seems as if it’s not in our nature to leap to our feet with an immediate question …it usually takes a moment or two for some brave soul to break the ice and this can feel like a lifetime for the presenter !

What happens if the questions become hostile or negative ? This is the last impression we leave with the audience …and invariably if this happens, the positive impact of our presentation may be lost.

Try handling questions just before your conclusion or summary. This way, no matter how difficult your Q&A becomes you still have the magic words …“In conclusion!”

In your conclusion you now have the opportunity to re-pitch key points from your presentation, leading naturally to any decision or commitment you may require from the audience and certainly leaving them on a high note.

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